Warranty
Our “warranty” has been practiced since our personnel started in the business, in a time before legalese and when a handshake and this simple statement sufficed: “If a Hughes Precision product breaks and it’s your fault, we’ll fix it for a fair price in a timely manner. If it’s our fault, we’ll fix it quickly at no charge.”
This policy, born of pride in craftsmanship and honor, has served us and our clients well for over a decade and will continue in Hughes Precision’s future.
The “fine print”:
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated as “full” or as “limited” and sets minimum standards for a “full” warranty. As do most major firearms manufacturers, Hughes Precision has elected not to provide any written warranty, either “limited” or “full”, rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes.
Hughes Precision certifies that all products manufactured by them are free of defects in materials or workmanship, and that they meet manufacturing specifications at the time of manufacture. It is our intent that the customer be completely satisfied with the product.
Certain Hughes Precision products may be classified as ordnance and/or implements of war and are sold by us with the specific understanding that Hughes Precision has taken every reasonable precaution in providing our customers with inherently safe merchandise, and that we assume no liability whatsoever for unsafe handling or operation by the purchaser or his agents.
Hughes Precision assumes no responsibility whatsoever and we will honor no claims for damages, regardless of nature, for physical injury or property damage resulting from careless and/or irresponsible handling, adjustments to equipment, improper operation, neglect, or abuse. Hughes Precision reserves the right to make changes at any time and without notice, in prices, to change specification or design, to add or remove accessory materials, and to add or delete items without incurring any obligation. Use of ammunition that does not meet SAAMI specifications will void all warranties.
Returns & Refunds
Backorders:
Backorders for accessories may be cancelled at any time prior to shipment without penalty.
Return of Accessories:
Hughes Precision will exchange or refund your purchase within 10 days from date of delivery with a 25% restocking fee. A 15% fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any returns after 10 days of the receipt of the product. There are no refunds 30 days after delivery.
Refunds will be made to the original form of payment. The original Shipping & Handling charge is not refundable.
Returns/exchanges must be unused and in their original packaging, in resalable condition. Please contact Hughes Precision at Jack@hughesprecision.com for a Return Merchandise Authorization (RMA) prior to sending any returns.
Incorrect Item:
If you receive a product that is incorrect, Hughes Precision will exchange or refund your purchase, including Shipping & Handling (to the original form of payment) at no charge within 30 days from date of purchase.
Returns must be unused and in their original packaging, in resalable condition.
Used or Modified Products:
Used or modified products cannot be returned or refunded.
Our Mailing Address
Hughes Precision
Attention: Returns
20508 State St
Onaway MI 49765